Love Caribou! The employees are always friendly and I have always had prompt service. Can't complain about the perks either!
Clean. Nice seating. Good service.
I was home visiting family and drove through on Thursday, July 6th around 2:30pm. I was looking forward to my Caribou coffee because we do not have many where I live now, in North Carolina. While the crew did nothing wrong making the drinks, my husband and I both disliked the taste of ours as they were extremely sweet. I walked in and told them what we didn't like and asked if we could possibly have them redone. I did. I did not get her name but she was fantastic! Without hesitation she offered to remake ours and was so sweet in the process. I've seen one too many times where their is an attitude that comes with asking to have your drink remade. She was so sweet and made it such a great experience. I did not get her name but I am hoping by stating the day and time (and she was a shorter blonde) that her manager can give her a shout out because she deserves the recognition! Thank you for making our experience great! We will be back before we leave!
I've had several instances where this location didn't live up to my expectations, but after my wife's experience earlier this week I felt compelled to actually write a review. At approx 7:00 am my wife arrived to find that the drive thru wasn't open and she'd have to go inside. After entering the store she orders (medium flavored latte, large dark roast coffee), and is told that the computer system is down so they cant ring up her order but that it's $9.00 ($5 for the Latte & $4 for the coffee which is usually $2.65 w/ tax). The staff went through the trouble of asking if she needed any cream or sugar in the coffee as they hadn't had a chance to set it out for the day yet, but failed to add either after she told them "yes" to both cream and sugar.
Baristas here are always very welcoming and very friendly!! It's a very calm, warm and welcoming environment too!
Caribou Coffee is a US Cafe based in Watertown, South Dakota. Caribou Coffee is located at 933 5th St SE, Watertown, SD 57201, USA.
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