Jim builds relationships and earns your trust. That's what we love about Jim and Unclaimed Freight and Furniture.
Jim is a straight shooter and will be explicitly honest with you; not a typical sales-dog trying to push inventory.
We were passing through Watertown after moving our daughter to Lincoln, NE. Our daughter took our living room furniture, so we needed some new furniture. We shopped at a few towns on our way home to try filling our empty trailer. Unclaimed Furniture of Watertown was kind enough to let us buy furniture off the floor to fill our trailer and they gave us a good deal, too.
Jim knows the products he sells. This matters more to us than having a larger selection. And Unclaimed Freight and Furniture has always treated us very well and even coached us on getting the best pricing.
They are so helpful and really listen to your prefences and what you want to make sure you are happy with your purchase. We had to exchange a sofa and they made it such an easy and enjoyable experience!
Jim has become a friend in the business. I go to him when we are looking for any furniture matters, from our living room seating, to a theatre seating arrangement to bedroom furniture (mattresses to night stands to dressers and chests), for our kitchen or formal dining room sets.
Lastly, Jim treats you with respect and compassion. He listens with the intent to understand, not to respond or just sell something. Jim provides insights and enlightens us with unforeseen obstacles, hurdles or pitfalls. Jim sees the bigger picture, getting you in on products that will allow you to build on your purchases, so that you can purchase items as you can afford them.
Highly recommend Unclaimed Freight Store located 17 W Kemp, Watertown, SD. Outstanding customer service, friendly atmosphere, tons of inventory to choose from, competitive and comparable prices that fit everyone's budget. I worked with both Steve and Mark purchasing beds to furnishing my new home and each visit was a breeze. Unclaimed Freight's delivery service superseded my expectations. Not only did they deliver my furniture, the delivery guys hauled in, unwrapped, moved about the beds and furniture to their final resting places to my satisfaction, without damaging the furniture or walls. Thank you Steve and Mark with Unclaimed Freight for the outstanding service and helping me beautify the inside of my home too!!!
Thank you Jim for all your help, foresights, and patience.. Looking forward to our next conversation and probable purchase.
We had a great experience with our visit at unclaimed freight in Watertown. We had the pleasure of working with Mark Matteson in helping us pick out and price the perfect bedroom set. He was polite, kind, and very helpful throughout the process. I highly recommend doing business with him and unclaimed freight for your home furnishings needs! Thank you!
We are your typical furniture customer, searching for the best selections and best pricing in the Area. We met Jim at Unclaimed Freight and Furniture and he has become more than a sales associate, but an advisor and a friend. An advisor in home furnishings without the undue pressures. Jim is very courteous, incredibly knowledgeable, authentically genuine, and always friendly.
Unclaimed Freight Furniture is a US Furniture Store based in Watertown, South Dakota. Unclaimed Freight Furniture is located at 17 W Kemp Ave, Watertown, SD 57201, USA.
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