Staff was friendly and extremely helpful, no issues the entire stay and my kids loved the pool. They had variety, wade pool for my son, a mid range pool (3ft to 6), a big slide, and a hot tub. I have nothing bad to say about this place. Also the night we stayed (June 1st) we got a firework show.
We had some confusion on our rooms when we got there. We reserved online and only one room showed up reserved when we got there. I had a confirmation number and she still couldn't find it. We got another room and got to our room and she called to explain that she pulled more updates from online and found our reservation so she cancelled the reservation. She should have just done that from the beginning and not doubted the customer or put us through the delay of the process. Something to think about in the future. It just adds stress, confusion and chaos when it isn't necessary.
The rooms were very clean. Beds were very comfortable. Front desk was very friendly. It was a busy night at the hotel and it was difficult to find parking.
Nice place, really good breakfast. It has a waterslide, pool is a bit small, but looks well maintained
Clean rooms and friendly service. Love the full breakfast!
Holiday Inn Express Suites Watertown is a US Lodging based in Watertown, South Dakota. Holiday Inn Express Suites Watertown is located at 3901 9th Ave SE, Watertown, SD 57201, USA.
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